Ensuring a safe, stable, and confidential experience
To make sure your online counselling sessions are smooth, secure, and uninterrupted, it’s important to have the right basic technology in place. This helps protect both the quality of the therapeutic process and your privacy and confidentiality, which are essential in trauma-informed therapy.
What You Will Need
To attend online therapy sessions, please ensure you have:
- A stable, fast internet connection to avoid interruptions
- Headphones with a built-in microphone, or separate headphones and microphone
Using headphones is especially important, as it ensures that:
- Your conversations remain private
- No one else can hear the counsellor
- You feel more secure and able to speak freely

Why This Matters
In online integrative counselling and trauma-informed therapy, creating a sense of safety is essential.
Small practical steps — like using headphones and a stable connection — help maintain:
- Confidentiality
- Emotional safety
- Continuity of the therapeutic relationship
This allows you to fully focus on your process without distraction.